our philosophy

It is our feeling most people buy a German car because of the reputation German manufacturers have for quality, reliability, and outright craftsmanship. We believe German cars should be maintained and repaired using the same attention to detail, patience and craftsmanship used in their concept and construction. After all, what good is it to buy a properly engineered vehicle, only to take it to someone who won’t properly maintain it? Our commitment to you is:

1. We hand pick replacement parts to install on your car – if we wouldn’t use it on our own cars (and we are borderline fanatical about our own cars too), we won’t use it on your car.
   
2. We make every effort to tell you about things that are worn or beginning to fail, so you are able to plan repairs, rather than carry them out in a rush when a failure has already occurred. We can’t predict the future, but any preemptive maintenance that prevents an emergency is always good in our view.
   
3. No pressure. Ever. We feel it is our responsibility to give you a thorough assessment of your car, but we know it is your responsibility to do what you think is right in repairing it.
   
4. We always take time out to talk with our customers. If you have a question – any question about your car, we are always happy to either answer it immediately, or find an answer to it (and we’re pretty friendly).

If you aren’t already one of our customers, try us out. You’ll be pleasantly surprised.

167 Carbide Road • Plattsburgh, NY 12901
Telephone: 518.562.5492

Specializing in Volkswagen, Audi, and Mercedes Benz sales and service

© Copyright 2006 European Autohaus Inc.